By accessing the Stifel Charity Classic Store and submitting an order, you agree to the following Terms and Conditions.
Limited Ordering Window
The Stifel Charity Classic Store will be open for orders from September 7 through September 18, 2026.
All orders must be submitted before the store closes on September 18. Once the ordering window has closed, additional orders cannot be accepted through the store.
Custom Decorated Merchandise
All merchandise available through this store is custom-decorated for each submitted order. Products will not enter production immediately after an individual order is placed. All orders will be collected during the ordering window and released for production after the store closes on September 18.
Because each item is produced specifically for the shopper, customers are responsible for carefully reviewing all product selections before submitting an order, including:
- Product style
- Color
- Size
- Quantity
- Shipping address
- Contact information
Sizing may vary by brand and product. Customers should review the applicable product information and sizing guidance before completing an order.
Product Appearance
Every effort is made to accurately represent product colors, materials, decoration, and sizing. However, colors may appear differently depending on the customer’s screen or device.
Minor variations in product color, logo placement, decoration size, embroidery, or imprint appearance that fall within normal production tolerances are not considered defects.
Production and Fulfillment
Production will begin after the store closes on September 18, 2026.
Orders are scheduled to be completed and delivered by October 14, 2026. This timeline applies to all orders regardless of when they were submitted during the September 7–18 ordering window.
Submitting an order earlier in the ordering window will not result in earlier production or delivery.
Shipping
All orders will be shipped using USPS Ground service.
Expedited production and expedited shipping are not available for this store. Customers cannot upgrade or change the shipping method.
The October 14 delivery date is based on the anticipated production schedule and standard USPS Ground transit. Delivery may be affected by severe weather, carrier disruptions, incomplete shipping information, or other circumstances beyond the store's reasonable control.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
The address should include all applicable information, such as:
- Apartment or unit number
- Suite number
- Building or floor
- Department
- ZIP code
Address-change requests must be submitted before the store closes on September 18. Address changes cannot be guaranteed after the order window has closed or production has begun.
The store is not responsible for delays, returned packages, or additional shipping costs resulting from an incomplete or incorrect address provided by the customer. All returned packages will be shipped at the buyer's expense.
Order Changes and Cancellations
Order changes or cancellations must be requested before the store closes on September 18, 2026.
Once the store has closed and orders have been released for custom production, orders cannot be canceled, changed, or updated.
All requests must be submitted through the "Customer Service" link in the site footer and reference the applicable order number.
Returns and Exchanges
Because every product is custom-decorated for the individual order, all orders are final sale.
Returns and exchanges are not available for incorrect sizing, color selection, product preference, duplicate orders, or other customer-related ordering errors.
Exceptions will only be considered when an item is received damaged, defective, incorrect, or produced differently from the submitted order.
Product issues must be reported to Customer Service within three business days of receiving the shipment. The order number must be included in the request.
Additional details are provided in the Return Policy below.
Product Availability
All merchandise is subject to availability. In the unlikely event that a product becomes unavailable after the store closes, the customer will be contacted regarding the available resolution.
An alternative product or other resolution will not be provided without communicating with the affected customer.
Customer Communications
All questions regarding products, orders, shipping, cancellations, address changes, damaged goods, or product issues should be directed to:
Customers should include their order number in all communications regarding an existing order.